Your organization depends on the fluidity of workflows to keep pace in today’s ever-evolving market. However, deficient processes and inefficient legacy tools can hold you back. When your daily transactions (IT and customer requests, incidents, cases, etc.) are siloed or needlessly complicated, your people, systems, and functions suffer.

With a ServiceNow premier partner, you can streamline your processes with intelligent workflows to replace your old undocumented and unstructured patterns. Their Now Platform® transforms operations and empowers employees to address customers’ needs quickly, efficiently, and proactively. Using this central hub, enterprises can genuinely serve the customer, driving multi-departmental and unified service experiences.

As a result, customers will be more loyal, employees will be happier, and companies will see a significant impact on the bottom line—and the brand.

The combination of D2M and ServiceNow can drive digital transformation with convenience and ease. Our strategic partnership simplifies your ability to unlock effortless experiences, faster resolutions, greater employee productivity, and significant profit improvements.

Our certified ServiceNow consultants will help you scale to new heights by utilizing the power of the Now Platform®. D2M brings global experience, top talent, and innovation to support your ServiceNow endeavors, optimizing value and achieving measurable business outcomes.

Whether you choose our consulting and advisory support, implementation services, or full-service managed solutions, you’ll receive the advantage of working with a preferred ServiceNow partner.

• Core Stack Implementation, Integration, Consulting and Managed Services
  The Now Platform® helps organizations automate their business processes by creating simplified workflows for their daily business operations. With AI-powered chatbots and machine learning, the Now Platform® enables seamless connection and workflow orchestration across business units. As a ServiceNow premier partner, D2M offers consulting, implementation, and integration of this solution to leading global enterprises.

• Enterprise Service Management
  Having an agile yet powerful ITSM suite ensures smooth performance of day-to-day activities and critical business functions in a single system. ServiceNow’s ITSM accelerates performance and scalability. The always-on IT services automate common requests and offer built-in dashboards that proactively future-proof your IT systems and enterprise. Our incident management, problem management, change management, asset management, and performance analytics services make harnessing resilient and intelligent workflows easy.

• Advance IT Operations Management
  Visibility, availability, and agility are key to any successful business. By implementing ServiceNow’s ITOM solution, you can gain end-to-end visibility into business services and underlying infrastructures, improve service delivery, and automate workflows. Our certified ITOM experts can guide you through consultation, infrastructure assessment, event management, modules implementation and configuration, tools integration, monitoring, service mapping, and administration. D2M can help you master ITOM.